Frequently Asked Questions
We get it — switching software is a big move. Here are quick answers to the most common questions we hear from pool service professionals considering EZ Pool Biller.
Yes — and we’ll take care of the transition for you. We offer free data transfer from your current system and will get everything set up and working for you in EZ Pool Biller. You won’t need to figure it out on your own — we handle it so you can stay focused on running your business.
Absolutely. Our platform is fully cloud-based, so you and your techs can access it from anywhere — phone, tablet, or desktop. Whether you’re in the office or poolside, your business is always within reach.
Yes. EZ Pool Biller works great for solo operators and scales easily as you grow. We’ve kept everything lean and intuitive, so even if you’re wearing all the hats, you’ll save time and stay organized.
Yes. We offer seamless QuickBooks integration so your accounting stays clean and simple. Your billing and payments sync automatically, saving you time and eliminating errors.
We pride ourselves on responsive, real-world support. Whether you need help with setup, have a question about features, or hit a snag in the field — we’re here. Fast email and live support options are available, and we speak fluent pool.
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Features Comparison
Click below on the desired feature comparison tab.
- Work Management
- Billing
- Customer Communication / Experience
- Multiple Bodies of Water
- Equipment Tracking
- Alerts & Issue Reporting Dashboard
- Service Levels
- Technicians
- Mobile App
- Reports
- Integrations
- MISC
Work Management Feature Comparison
Feature | Benefit
EZ Pool Biller
Skimmer
Pool Brain
PaythePoolman
Jobber
Jobs become invoices automatically
Job duration automatically updated
Custom preset time windows (jobs)
Jobs and route stops categorized separately
Job templates
Schedule
Route Builder
Route Assignments
Route Optimizer
Real time progress indicator
Drag and drop markers
Show nearest routed properties
Filter/salt cell clean auto-scheduling
Every (x) week scheduling
Route dashboard
Customer can approve quote w/ click
Auto notify customers when route day changes
Unlimited techs, admins, customers and service locations
Service emails
Automatic chemical dosing input on fields (saves tech input)
LSI & dosing calculator
Shopping list
Service checklists
Photo upload
Live inventory pricing
Address verification
Billing Feature Comparison
Feature | Benefit
EZ Poll Biller
Skimmer
Pool Brain
PaythePoolman
Jobber
Contract e-signatures
Quotes
Create & send quotes via mobile app
Add photos, PDF, custom labels to quote line items
Quote becomes job automatically
Know when customer views quote / invoice
Invoice generator
Auto-email quote reminders
Online payments
Billing reports
Set prices by service level / type
Retry auto-charge after decline
Auto-charge
Auto email receipts
Auto apply credit to next invoice
Recurring discounts
Custom billing terms
Control tax rates
Process refunds
Custom bundles for invoices
Customer Communication / Experience Feature Comparison
Feature | Benefit
EZ Poll Biller
Skimmer
Pool Brain
PaythePoolman
Jobber
Customer portal
Service texts
Automatic email reminders
Failed payment notifications
Send emails from your own domain
Automatic wait to swim message
Customer feedback
Customer Experience
EZ Poll Biller
Skimmer
Pool Brain
Live customer suport
Dedicated account management
Multiple Bodies of Water Feature Comparison
Feature | Benefit
EZ Poll Biller
Skimmer
Pool Brain
PaythePoolman
Jobber
Custom name for each body of water
Custom color for each boddy of water
Track gallons
Categorize by type – “pool, spa, fountain, etc.”
Manage equipment
Manage guided workflows
Individual pricing – set price by body of water
Track chemical usage – can be viewed based on specific body of water
Track chemical cost
Auto-calculate and track technician pay amounts by body of water
Color-coded labels
Labels (no color)
Tabbed interface
Equipament Tracking Feature Comparison
Feature | Benefit
EZ Poll Biller
Skimmer
Pool Brain
PaythePoolman
Jobber
Equipment tracking
Equipment notes
Equipment pictures
Equipment types
Equipment icons bar
Alerts & Issue Reporting Dashboard Feature Comparison
Feature | Benefit
EZ Poll Biller
Skimmer
Pool Brain
PaythePoolman
Jobber
Alerts dashboard
Customizable alerts
Categorized issue reports – technicians can report issues using preset categories
Chemical alerts
Flow / PSI alerts
Time alerts – not enough time on site, too much time on site & late start
Cost and leak alerts
Context at a glance – alerts have unique icons and color codes
Service Levels Feature Comparison
Feature | Benefit
EZ Poll Biller
Skimmer
Pool Brain
PaythePoolman
Jobber
Service levels – create default settings based on tiers of service
Billing price
Technician pay – automatic based on svc type
Guided workflows
Before & after picture requirements
Custom chem reading requirements & frequency
Backwashing requirements
Filter clean requirements
Salt cell clean requirements
Pump priming requirements (PSI logging)
Alerts
Technicians Feature Comparison
Feature | Benefit
EZ Poll Biller
Skimmer
Pool Brain
PaythePoolman
Jobber
Effortless setup (no suernames or passwords)
Test strip scanner
Issue reports
Notes only
(no photos)
Guided workflows – task most be completed in the required order
Technician pay
Technician bonus pay for covering routes
Technician commissions
Technician scorecards
Mobile App Feature Comparison
Feature | Benefit
EZ Poll Biller
Skimmer
Pool Brain
PaythePoolman
Jobber
Native app for iOS (iPhone) & Android
App works with no cell signal (even for logging in)
No usernames or passwords
Unlimited photos
Create & send quotes from app
Optimize driving order
Prevent technician from charging order
Chemical reading / dosing history graph
Chemical auto-dosing
Readings & dosing entries can’t be forgotten or skipped
Guided workflows
Checklist items can’t be skipped, forgotten or cheated
Technicians must start job to complete work
Gallonage calculator
Reports Feature Comparison
Feature | Benefit
EZ Poll Biller
Skimmer
Pool Brain
PaythePoolman
Jobber
Customer report
Jobs report
Quotes report
Invoice report
Payment report
Technician pay – per route stop report
Technician pay – commission report (jobs & sales)
Technician time report
Chemical usage & costs report
Chemical pricing report
Route profit breakdown
No tech pay
Job activity logs
User activity logs
Integrations Feature Comparison
Feature | Benefit
EZ Poll Biller
Skimmer
Pool Brain
PaythePoolman
Jobber
Quickbooks
1 way
2 way
Orenda Calculator (LSI)
LaMotte Spin Touch
WaterGuru
Hentage pool supply
Open API
Estimates margin calculator
Biller Genie
MISC Feature Comparison
Feature | Benefit
EZ Poll Biller
Skimmer
Pool Brain
PaythePoolman
Jobber
In app product ordering
Exclusive vendor discounts
Multi language mobile app suport